FREQUENTLY ASKED QUESTIONS
How long does it take to make the watches?
Production of the watches generally takes 20–25 working days. In exceptional cases, by prior arrangement, it is possible to shorten the production time.
For completion within 10 working days, we charge an express fee of 25,000 HUF.
Pieces available for immediate delivery are handed over to the courier within 24–48 hours, and in case of personal pickup they can be collected from our store at any time.
Is it possible to have a custom dial made?
Absolutely!
Beyond modifying the dials available in the configurators and collections, it is also possible to create a fully custom dial.
If you have a special idea – whether it’s a unique colour scheme, a logo, or any personal concept – we’ll be happy to bring it to life.
Please contact us by email: info@evolvens.com
What is the minimum order quantity for corporate watch orders?
There is no minimum order quantity; we can produce your desired watch even from a single piece. (For larger quantities we offer a discount on the price of the watches.)
Is it possible to order from abroad?
Yes, for international orders we provide delivery via GLS or FedEx Express.
What level of water resistance do the watches have?
You can find the exact water‑resistance ratings in the “Specifications” section of each model.
Our watches with screw‑down crown have a water resistance of 10 ATM (100 m) – 44 mm, 42 mm, 46 mm. Variants without screw‑down crown have a water resistance of 5 ATM (50 m) – 34 mm, 40 mm.
How can I use the Evolvens® Gift Card?
The gift card contains a coupon code that you can redeem during purchase by entering it in the ‘Coupon code’ field.
If the full value of the Gift Card is not used during the purchase, we will issue a new card for the remaining amount and send it together with the completed watch.
What are the specifications of the 44 mm watch?
- Diameter: 44 mm
- Thickness: 13.5 mm
- Case material: L316 stainless steel
- Coating: DLC (3500 HV) / for black components
- Weight: 130 g
- Movement: Automatic (Japan, Citizen/Miyota 8)
- Power reserve: 42 hours
- No. of jewels: 21
- Crystal: Sapphire
- Strap width: 22 mm
- Water resistance: 10 ATM (with screw‑down crown)
- Warranty: 3 years
What are the specifications of the 34 mm watch?
- Diameter: 34 mm
- Thickness: 7 mm
- Case material: Stainless steel L316
- Coating: DLC (3500 HV) / For black components. For rose gold and gold components: titanium nitride coating.
- Weight: 68 g
- Movement: Quartz (Swiss Ronda 7 series)
- Battery life: 5 years
- No. of jewels: 5
- Crystal: Sapphire
- Strap width: 16 mm
- Water resistance: 5 ATM (Without screw-down crown)
- Warranty: 3 years
What are the specifications of the 40 mm watch?
- Diameter: 40 mm
- Height: 8 mm
- Case material: Stainless steel L316
- Coating: DLC (3500 HV) / For black components
- Weight: 70 g
- Movement (depending on version): Quartz (Swiss Ronda 7 series / Seiko (VH31)
- Power reserve: 5 years
- No. of jewels (depending on version): 1 / 5
- Crystal: Sapphire
- Strap width: 20 mm
- Water resistance: 5 ATM (without screw-down crown)
- Warranty: 3 years
What are the specifications of the 42 mm watch?
- Diameter: 42 mm
- Height: 11 mm
- Case material: Stainless steel L316
- Coating: DLC (3500 HV) / For black components. Gold-coloured components are coated with titanium nitride.
- Weight: 100 g
- Movement: Automatic (Japanese, Citizen/Miyota 90S5)
- Power reserve: 42 hours
- No. of jewels: 24
- Crystal: Sapphire
- Strap width: 20 mm
- Water resistance: 10 ATM (with screw-down crown)
- Warranty: 3 years
What warranty conditions apply to the watches?
We provide a 3+3 year warranty on our watches. After the first 3 years, you can request a full service, which costs 20,000 HUF. After the service, a new warranty card is issued for an additional 3 years.
The warranty does not cover:
- Improper use, disregard of the user and operating instructions,
- incorrect storage, improper handling, damage, unauthorised or incorrect repair,
- acts of God, natural disasters, or other physical or chemical effects.
You can submit your service requests through our customer support.
How does shipping work?
Shipping cost: 2,500 HUF
For orders over 50,000 HUF we provide free shipping.
All our orders are delivered by GLS courier to the address specified in the order.
For information regarding delivery, it is recommended to contact GLS customer service once your parcel is in transit. Of course, if necessary, we can also contact the courier company in case of any issues.
Please note that if the parcel is redirected to a different address or parcel point than the one provided when ordering, the delivery time may be extended.
What does the watch come in?
All our watches are delivered in a presentation box, which includes the watch itself along with the warranty and guarantee card.
You can also order a custom premium box. You’ll find this option under the “Accessories” menu, and you can even request a custom inscription, name or logo on it.
In what packaging are the watches delivered?
Our watches are always presented in a black, leather-effect gift box. The box also contains the warranty and guarantee documents for the watch.
Instead of the standard box, you can also request a premium presentation box with custom logo/text, which can be ordered under the “Accessories” menu.
